Refund Policy

Like other area clubs, NLSA team formation takes place during a period when tryouts for many clubs are taking place, and during the time of year when the number of players looking for new clubs is at its highest. As such, there are usually more players seeking a place on NLSA rosters than there are available roster spots. Therefore, the tryout process requires that NLSA reject some players in order to offer spots to others. Additionally, should a player later drop out, there is a considerable reduction in the pool of players from whom NLSA could replace not just that one player, but also necessarily complete the roster with players of the ability and commitment anticipated by other team members, on which the reputation of the NLSA club depends. As acknowledged in the initial offer, upon receipt of the deposit payment, NLSA commits to holding a roster spot for your child.  Of crucial importance, you have the benefit of knowing that other families whose children play on the team are bound by the same absolute and non-refundable nature of their financial commitment, which constitutes a large part of the confidence necessary in signing up for a team well in advance of the start of play.

 

This arrangement, while necessary given the calendar of youth soccer and the reality that tryouts for Fall teams take place during a certain period in the Spring, means that the ability of NLSA to mitigate financial damage caused by a later change of heart is considerably reduced. Accordingly, should a family wish to remove their child from NLSA, their full financial commitment to making all payments will not change. NLSA will not refund any monies under any circumstance, and, in order to bring the relationship to a timely conclusion, will invoice all outstanding monies in full, no later than 10 (ten) days of the family notifying the Club of their intent to leave NLSA. Once payment in full has been made, player cards will also be returned, canceled, or released (as appropriate), and the player will be removed from team roster, allowing all parties to pursue alternate opportunities with all prior obligations met. This commitment is considerable, but is laid out in writing in advance, in order for the family to freely choose whether to enter into it. NLSA is transparent about this commitment, and in agreeing to join NLSA, the parent or guardian must electronically agree to all payments, acknowledge that NLSA will likely have difficulty replacing their child should they later leave, and, knowingly and reasonably waiving in writing their right to later cancel their authorization for these charges. Further, the parent has acknowledged that all payments made are not refundable under any circumstances, and that their commitment to paying the full amount is a necessary financial commitment required by NLSA to form their youth teams in advance of the season, with the considerable financial obligations that are necessary to run a youth soccer club of this type. The parent/guardian has also agreed to be bound by this policy, and has had ample time to consider the obligations herein, and the fact that other families committing to the team will be bound by these same obligations.

 

In accepting a place on an NLSA team, the family recognizes that the team is run as part of the NLSA program as a whole. As such, many operational decisions within the team and club are made by the team Head Coach, the club Director of Coaching and the club Directors. Indeed, the removal of parents and volunteers from these decisions, substituting instead the judgment of professional staff, forms a major part of the decision of which, from many available clubs, a player wishes to play for. These decisions include, but are not limited to: which leagues and tournaments the team participates in, who trains and coaches the team, including possible trainer/coach changes, numbers of players on a roster, which players compete in which game(s), decisions on how long players play in any given game(s), and the position(s) that players play when on the field. The family agrees that having these decisions made by the professional club staff rather than any parent on the team is an important part of the club, and of their decision to join NLSA, and understand that should they later disagree with those decisions over the course of the year, that will not be cause for a refund of any kind, nor will it reflect a full or partial breach of any obligations of NLSA.

 

This level of financial commitment is considerable but necessary, not because of the reality that children will change their mind from time to time, but to avoid the considerable damage to the club that would be caused were adults able to avoid their agreed upon financial obligations. This includes damage in which the club pays for the loss directly, or indirect damage caused by forcing other parents within the club to incur unexpected charges due to the actions of those breaching their agreements, thus harming NLSA's reputation. Please note that there are no exceptions to this policy.